Client Services
The UWG Client Services Department connects faculty, staff and students to all ITS services and support. We strive to provide a single point of contact to obtain access or support for IT services and quickly resolve incidents and requests. We also provide dedicated departmental liaisons and a growing number of experts dedicated to specific technologies and services. Client Services is comprised of four teams: Service Desk, Endpoint Support, Endpoint Security and TechWest.
Address:
ITS Service Desk
Cobb Hall, 1st Floor
Phone: (678) 839-6587
Email: servicedesk@westga.edu
Hours:
Monday - Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
For Weekend/Holiday support, email servicedesk@westga.edu to generate a ticket for assistance. Someone will call you back to assist you on the next business day.
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Self-Service
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Technology Purchasing Services
AboUWG Self Service Tool (Reset Password)ut Begin WestUWG Self Service Tool (Reset Password)
