CourseDen Help
Password / Access Issues
Password Issues
New students do not have CourseDen access until after they actually register for their first course (and access may take up to 24 hours).
All registered students: your username and password is the same as your UWG ID. If you CourseDen password is not working, you must go through UWG OneLogin Self-Service to set up or reset your UWG ID password. If you need help with this, please contact the Information Technology Services (ITS) service desk
- Phone: 678-839-6587
- Email: servicedesk@westga.edu
Course Access Issues
If your course is missing from your My Courses widget, click the waffle icon in the top right to search for your course and pin it to your homepage.
Students typically are not able to enter their courses until the course's official start date.
Other CourseDen Issues
UWG Online Help Desk
- Phone: 678-839-6248
- Alt Phone: 1-855-933-8946
- Email: online@westga.edu
Fall & Spring Semesters:
Monday - Thursday: 8:00 AM - 8:00 PM EST; Friday: 8:00 AM - 5:00 PM EST
Summer Semester:
Monday - Thursday: 8:00 AM - 5:00 PM EST; Friday: 8:00 AM - 4:30 PM EST
Other Resources