Frequently Asked Questions

How do I submit a maintenance request?

To submit a maintenance request, please call (678) 839-6311, email wic@westga.edu, or visit the Maintenance Request page.

How do students submit a maintenance request?

Fill out the Maintenance Request Form that is sent to the Work Information Center (WIC). You can contact WIC directly by calling (678) 839-6311 or email wic@westga.edu. If needing further assistance, contact the HRL Service Desk at (678) 839-4718.

How do I go about having door sign inserts updated?

Please submit the details of your request to wic@westga.edu

How do I request to have window blinds or shades installed?

Please submit the details of your request to wic@westga.edu

How do I make reservations?

Please visit Reserve West for your room reservation needs.

What are the design standards?

Please submit your request to wic@westga.edu.

How do I submit a project request?

Projects are submitted through the Facilities Improvement Request (FIR) process. Please contact your Division VP for more information.

How do request floor plans?

Please submit your request to wic@westga.edu.

How do I report a safety or indoor environment quality concern?

Please submit the details of your request to wic@westga.edu.

I am moving to a different office on campus. How do I request relocating furniture and computer?

For all furniture and boxed moving-related requests, please submit the details of your request to wic@westga.edu. Computer equipment is relocated by ITS and a request can be submitted to the ITS Service Desk. 

How do I submit a request to relocate a department?

Please submit departmental relocations through the Facilities Improvement Request (FIR) process. Contact your divisional VP for more information.

How do I make a building access request?

Please contact Access Control Services regarding building card and key access requests.

What is the Building Manager Program?

The purpose of the Building Manager Program is to facilitate communications between building occupants and appropriate campus support units such as University Police, Risk Management/Environmental Health and Safety (RM/EHS), and Facilities and Grounds. This program is currently managed by University Police.

How do I request surplus items be picked up?

Please contact Asset Management regarding transferring assets and the surplus of assets.

How do I request custom signage or branding for my department?

Please contact the University Communications and Marketing department regarding your custom signage and branding needs. Upon receiving approval from UCM a request for install may be submitted to wic@westga.edu.